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Amici Denim
Amici Fern
Amici Ivory
Amici Oyster
Buy Now - Decide Later
Amici Moss
Amici Ginger
Amici Sand
Amici Indigo
Amici Charcoal
Amici Amber
Amici Pear
Amici Smoke
Apollo Alabaster
Apollo Clover
Apollo Indigo
Apollo Moss
Amazon Driftwood
Amazon Feather
Amazon Mercury
Amazon Nougat
Amazon Pecan
Ashfield Oyster
Ashford Cement
Ashford Cream
Ashford Flax
Bahama Ivory
Bahama Natural
Bahama Oatmeal
Baylor Grey
Baylor Linen
Baylor Vintage
Bella Agave
Bella Asphalt
Bella Aubergine
Bella Beach
Bella Black
Bella Bone
Bella Buckwheat
Bella Coffee
Bella Curry
Bella Espresso
Bella Grape
Bella Grey
Bella Hunter
Bella Lagoon
Bella Moss
Bella Navy
Bella Ruby
Bella Skylight
Bella Steel
Bella White
Bennett Almond
Bennett Capri
Bennett Celadon
Bennett Charcoal
Bennett Denim
Bennett Indigo
Bennett Ink
Bennett Moon
Bennett Peacock
Bennett Vapor
Bonterra Dove
Bonterra Sand
Bradley Cream
Bradley Pewter
Clarkson Capri
Clarkson Granite
Clarkson Grey
Clarkson Indigo
Clarkson Ivory
Clarkson Khaki
Clarkson Pewter
Clarkson Sand
Contessa Charcoal
Contessa Dove
Contessa Ebony
Contessa Ginger
Contessa Ivory
Contessa Khaki
Contessa Midnight
Contessa Moss
Contessa Oyster
Contessa Paprika
Contessa Peacock
Contessa Ruby
Contessa Shadow
Contessa Vanilla
Dalton Charcoal
Dalton Dove
Dalton Praline
Dalton Sand
Delray Charcoal
Delray SandBack Order 11-19-2025
Delray Sky
Delray Snow
Devon Heather
Devon Mouse
Devon Pewter
Devon Platinum
Drayton Oyster
Dynamite Beige
Dynamite Blue
Dynamite Charcoal
Dynamite Cream
Dynamite Dove
Dynamite Forest
Dynamite Midnight
Dynamite Otter
Dynamite Salt
Dynamite Turquoise
Dynamite Vintage
Echo Lily
Echo Marine
Echo Midnight
Echo Pumice
Echo Ruby
Elite Charcoal
Elite Dove
Elite Indigo
Elite Ivory
Elliot Camel
Elliot EclipseBack Order 11-13-2025
Elliot Oyster
Elliot Pebble
Elliot Russett
Elliot Snow
Empire III Ash
Empire III Berry
Empire III Coffee
Empire III Curry
Empire III Dove
Empire III Ice
Empire III Indigo
Empire III Ivory
Empire III Shadow
Empire III Steel
Empire III Stone
Eton Ivory
Eton Linen
Eton Oyster
Eton Stone
Fletcher AshBack Order 10-30-2025
Fletcher Dove
Fletcher SandBack Order 11-19-2025
Fletcher Snow
Gypsy Driftwood
Gypsy Oyster
Hampstead Dove
Hampstead Graphite
Hampstead Navy
Hampstead Oyster
Hampstead Slate
Helio Ivory
Indus CharcoalBack Order 11-07-2025
Indus Kelp
James Beach
James Driftwood
James Feather
Kimbell Grey
Kimbell Sand
Langley Suntan
Marquis Adobe
Marquis Aubergine
Marquis Cocoa
Marquis Curry
Marquis Delft
Marquis Dove
Marquis Emerald
Marquis Gold
Marquis Ivory
Marquis Leaf
Marquis Navy
Marquis Pine
Marquis Rose
Marquis Rust
Marquis Sapphire
Marquis Spruce
Marquis Teal
Marquis Willow
Muse Pepper
Muse Slate
Nile Beach
Nile Charcoal
Nile Driftwood
Nile Flannel
Nile Gravel
Nile Navy
Nile Noir
Nile Salt
Nile Sand
Nile Shitake
Penelope Organic
Penelope Peacock
Penelope Sailor
Supreme Denim
Supreme Driftwood
Supreme Feather
Supreme Ivory
Supreme Natural
Supreme Pebble
Supreme Sugar
Tigris Beach
Tigris Kelp
Tigris Salt
Phat Cream
Phat Sand
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Bench Cushion / 1 Back Pillow
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2 Cushion / 2 Back Pillow
Bench Cushion / 2 Back Pillow
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Bench Cushion / 1 Back Pillow
2 Cushion / 1 Back Pillow
3 Cushion / 3 Back Pillow
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2 Cushion / 2 Back Pillow
450 Espresso
Sofa Size Guide
To measure a sofa, you need to follow these steps:
1. Measure the length: Measure the distance from the outer edge of one arm to the outer edge of the other arm.
2. Measure the depth: Measure from the backrest to the front edge of the seat cushions.
3. Measure the height: Measure from the floor to the highest point of the backrest.
4. Measure the seat height: Measure from the floor to the top of the seat cushion.
Make sure to write down the measurements accurately so that you can find the right size sofa for your space.
**Looking for an unconventional size or need something more precise? Tell us what you need and we will work with you**
Custom Sofa Cushion Firmness
- Soft: A soft foam seat cushion is comfortable and versatile to provide support and relief during extended periods of sitting. Crafted from high-quality, plush foam material, this cushion gently contours to the shape of your body and may help reduce pressure on key pressure points. The experience is akin to sitting "in" the cushion rather than merely "on" it.
- Medium: Between plush and firm, medium seats strike a balance between contour and support. Built with cushioning made to give just a tad as you sit, the medium level doesn't keep you too upright – but also doesn't let you sink too far down.
- Firm: The seats provide a supportive feel that aids in maintaining a neutral posture while seated. This attribute is advantageous for individuals with back issues or those who prefer a solid and stable sensation. Opting for a firm seat cushion transforms the experience from sitting in the sofa to sitting on it. This technology mirrors the firm options available in many mattress foams, catering to individuals who seek higher levels of support. Therefore, choosing a firm seat ensures a denser surface for your seating comfort.
-
Trillium: A premium down-alternative fill designed to deliver the same plush, sink-in comfort as natural down—but without any of the drawbacks. Made from high-quality, ultra-fine synthetic fibers, trillium offers a soft, luxurious and lived-in look, while providing better durability and support.
Unlike traditional down, trillium won’t clump, flatten, or require constant fluffing. It’s also hypoallergenic, making it a great choice for those with sensitivities to feathers or allergens. Whereas with down, feathers will pop out over time. Trillium-filled cushions are easier to maintain and hold their structure longer, giving you that cozy, cloud-like feel with less effort.
Seat Cushion Popup
Choose between standard split cushions or a single bench cushion.
Opting for the split option can enhance the durability of your seat cushions by allowing you to rotate them, ensuring more even wear over time.
Opting for a bench cushion is favored at times for achieving a seamless aesthetic.
(Note: The number of seat cushions may vary depending on your preferred division of the inside seating width. We recommend each cushion to have a minimum width of 23".)
Please specify in your notes during check out your preference. All orders are reviewed by a designer before production.
Seat Cushion Popup
Choose between standard split cushions or a single bench cushion.
Opting for the split option can enhance the durability of your seat cushions by allowing you to rotate them, ensuring more even wear over time.
Opting for a bench cushion is favored at times for achieving a seamless aesthetic.
(Note: The number of seat cushions may vary depending on your preferred division of the inside seating width. We recommend each cushion to have a minimum width of 23".)
Please specify in your notes during check out your preference. All orders are reviewed by a designer before production.
Handcrafted in 4-6 weeks
Includes 2 matching throw pillows. Number of seat cushions & back pillows can be customized upon request.
Shipping & Delivery
- Production time for sofas & sectionals: 4-6 weeks
- Shipping costs: $199 to $299
- Shipping time is approximately 7-10 business days, Mon–Fri and during daytime hours.
- Handled by selected shipping companies in partnership with us.
- Items are delivered to the door. For inquiries regarding White Glove service or in-home delivery, kindly reach out to [email protected]. We will verify the service availability for your zip code.
- An adult (18 years or older) must be present to accept delivery. Signature is required.
- We currently do not ship large furniture to Alaska, Hawaii, Canada, Puerto Rico, other United States territories & Internationally
Check out our measuring guide to ensure a smooth delivery.
Returns & Exchanges
Returns
We strive to exceed your expectations. If you’re unhappy with what you’ve received, we accept returns within 60 days of delivery on custom furniture that is in new or like-new condition.
Upon return, your merchandise will be inspected & appropriate credits and/or refunds taken from the subtotal will be issued for the item(s) as well as any taxes due in accordance with state law. Returns on custom furniture pieces are subject to a 20% restocking fee. Initial delivery fee paid at the time of purchase will be forfeit. We’re happy to help you pick up the item from your home, but you will be subject to a pick up fee.
What a Room reserves the right to refuse returns of items that are not in new or like-new condition due to damage/misuse by the customer; this includes scratches, stains, and alterations. Please keep in mind that minor variances in size and shape may occur, as our custom products are handmade to order. We do not accept returns on one-off Special Orders; these are pieces with modification requests past our website offerings and/or use COM fabrics.
Exchanges
We accept exchanges on custom furniture if it becomes damaged upon delivery as long as it’s reported within 72 hours from the day the order is received. We accept exchanges within 60 days if the piece has a manufacturer defect. To request an exchange or address damage, please file a claim. A team member will be in touch within 24 to 48 hours.
Changes & Cancellations
Any requests to cancel or changes made to custom pieces will require communication within 72 hours of confirming the order to avoid fees. Changes/cancellations requested after the 72 hour window will be subject to a 10% cancelation fee. Changes/cancellations requested after a 7 day period will be subject to the 20% restocking fee.
Frequently Asked Questions
Features
- Solid Wood Foundation — Kiln-dried solid wood frames with reinforced corner blocks create strength and stability that last for years.
- Cushions That Last Longer — 2.5 lb High Resilient foam cores hold their shape far longer than standard foams, and every cushion is CertiPUR-US® certified for a healthier home.
- Reliable Suspension — 8-gauge sinuous springs with reinforced paper wires evenly distribute weight to reduce sagging and keep seats comfortable.
- Warranty & Peace of Mind — Frames and suspensions are backed by a limited lifetime warranty, plus one year of coverage for manufacturer defects.
Dimensions
Custom Made to Last
Our Cushions & Frame Quality
Quality & Sustainability
Exceptional Cushion Quality
At What A Room, we use 2.5 lb High Resilient (HR) foam core for our seat cushions, a high-quality material often used in commercial-grade furniture. This is unlike the cheaper 1.5-2.0 lb foam found in many mass-produced sofas, making ours much more durable. Our foam can handle weight and pressure, staying in shape for over 10 years, which is much longer than the 3-7 years offered by other brands. Our goal is to deliver the most long-lasting cushions without losing out on comfort. You can pick how firm you want your seat cushion, all of which use a 2.5 lb HR foam core and are wrapped in Dacron or Down Feather for extra comfort and support.
In additional all our foams are CertiPUR-US® certified poly foam which is made without any harmful chemicals like ozone depleters, PBDE flame retardants, mercury, lead, heavy metals, formaldehyde, and phthalates.
Learn more about the cushion firmness levels we offer here.
Craftsmanship for Life
Handcrafted Frame Built to Last
Our frames are made with kiln-dried, solid wood that provides for exceptionally sturdy, long-lasting furniture pieces. Our frames are joined with corner blocks, ensuring extra lifespan & durability. All frames are backed by our limited lifetime frame warranty, applicable to the original owner and original delivery address only.
The kiln-drying process prevents frame warping and mildew in humid climates. Most of our sofas are designed with a “pitch”. This is a slight angle in the seat and/or back which allows you to comfortably sit back and almost sink into the sofa.
In additional all our foams are CertiPUR-US® certified poly foam which is made without any harmful chemicals like ozone depleters, PBDE flame retardants, mercury, lead, heavy metals, formaldehyde, and phthalates.
Learn more about the cushion firmness levels we offer here.
Where it matters
Made in the USA
Our expert craftsmans create each What A Room custom sofa & sectionals by hand, maintaining a tradition of skill, patience, and artistry. This approach leads to furniture that is both long-lasting, unique and beautifully designed.
Frequently Asked Questions
Please refer to our custom sofa FAQ page for additional answers.
ARE THESE PRODUCTS TRULY 100% MADE IN THE USA?
Absolutely. Every single custom sofa & sectionals, framing & suspension that we make is manufactured in California, USA. Certain materials and components are sourced from outside of the United States as needed.
WHAT IS THE LEAD TIME?
Production takes 4-6 weeks. Once an item is packaged customers will get an automated message with a tracking number.
ARE THE PICTURES ONLINE ACCURATE? WILL THE COLORS AND STYLES LOOK THE SAME WHEN I GET MY CUSTOM INTO MY HOME?
We are constantly improving our representation of custom products on our website. That said, every monitor and display could have slight variations for color. We recommend you ordering free fabric samples to visualize the color in your home's lighting through the day and night time.
WHAT HAPPENS IF I HAVE MORE SPECIFIC NEEDS THAN WHAT YOUR ONLINE OPTIONS ALLOW FOR A CUSTOM SOFA OR SECTIONAL? FOR EXAMPLE, WHAT IF I NEED A DEPTH THAT IS DEEPER THAN YOUR SOFA STYLE DICTATES.
We do our best to provide all customers with a perfectly tailored product that fits their needs. We invite you to reach out to us if you need something beyond what our online store allows in customization options. It is highly likely we can find a solution for you, whether it is a different configuration, adjusting other dimensions, picking the perfect size. Please visit our design form to submit your customization.
FIRMNESS GUIDE
- Soft: A soft foam seat cushion is comfortable and versatile to provide support and relief during extended periods of sitting. Crafted from high-quality, plush foam material, this cushion gently contours to the shape of your body and may help reduce pressure on key pressure points. The experience is akin to sitting "in" the cushion rather than merely "on" it.
- Medium: Between plush and firm, medium seats strike a balance between contour and support. Built with cushioning made to give just a tad as you sit, the medium level doesn't keep you too upright – but also doesn't let you sink too far down.
- Firm: The seats provide a supportive feel that aids in maintaining a neutral posture while seated. This attribute is advantageous for individuals with back issues or those who prefer a solid and stable sensation. Opting for a firm seat cushion transforms the experience from sitting in the sofa to sitting on it. This technology mirrors the firm options available in many mattress foams, catering to individuals who seek higher levels of support. Therefore, choosing a firm seat ensures a denser surface for your seating comfort.
-
Trillium: A premium down-alternative fill designed to deliver the same plush, sink-in comfort as natural down—but without any of the drawbacks. Made from high-quality, ultra-fine synthetic fibers, trillium offers a soft, luxurious and lived-in look, while providing better durability and support.
Unlike traditional down, trillium won’t clump, flatten, or require constant fluffing. It’s also hypoallergenic, making it a great choice for those with sensitivities to feathers or allergens. Whereas with down, feathers will pop out over time. Trillium-filled cushions are easier to maintain and hold their structure longer, giving you that cozy, cloud-like feel with less effort.
Dog & Cat Friendly Fabrics
The following patterns are fabrics that we believe will be best if you have a cat. However, we advise you to order fabric samples to ensure they will be compatible with your cat.
- Patterns: Bella, Bennett, Nile, Devon, Empire III & Marquis.
Here some tips to keep in mind:
- Avoid light fabrics: These tend to show spills, stains and drool marks the most.
- Match the fabric to your pet's fur.
While we cherish our feline companions, cat claws have a distinctive ability to damage even the toughest materials, including wood. Our fabrics are designed to endure heavy use thanks to their high rub count. However, if your cat treats the sofa as a scratching post, it is likely to suffer damage because of the sharpness of their claws. We strongly recommend that cat owners discourage their cats from scratching the sofa or using it as a scratching post.
Fabric Care Guide
In general, we recommend promptly treating spots and stains, and avoiding excessive rubbing or brushing. If your fabric can be cleaned using water, upholstery steam cleaners can work magic. If spot cleaning with water, we recommend wetting larger areas in order to avoid the possibility of water stains. Finally, while some fabrics are machine washable, we recommend hand washing or spot treating whenever possible to avoid wear and the possibility of slight shrinkage.
- Cleaning (W) Code Fabrics
A "W" indicates that your piece can be cleaned with water. This means you're safe to use an upholstery/carpet cleaner on your spill or stain. - Cleaning (S) Code Fabrics
An "S" indicates that your piece needs to be cleaned with cleaning solvents (dry clean only) and will not react well if water is applied to it. Spot cleaning is only advised if the product is meant for home dry cleaning use. Make sure that after using a product of this nature to use a blow dryer to dry the spot so it doesn't leave a ring! Stains, spills or dirt in general should be cleaned as soon as possible to retain the longevity of the colors and the fabric. - Cleaning (W/S) Code Fabrics
A "W/S" indicates that you can use either dry cleaning solvents or water with mild hand soap for cleaning. Clean spots as soon as possible before they have a chance to set in.
More from the Collection
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Merced High Back Sofa $2,341.00 / -
Merced High Back Chaise Sofa $3,499.00 / -
Merced Bumper Sectional $3,698.00 / -
Merced Corner Sectional $3,871.00 /
- TinaVerified BuyerWhat cushion firmness did you choose? MediumWhat sofa depth you choose? 44" - 45"What is your height? 6' 3" to 6' 5"7/17/25What cushion firmness did you choose? MediumWhat sofa depth you choose? 44" - 45"What is your height? 6' 3" to 6' 5"ReviewingMerced High Back SofaRated 5 out of 5 starsObsessed, finally a cat proof sofa.
After going through so many couches, then taking a knife to “cat proof” fabrics, we landed on Nile in this couch and it is amazing! The couch is so comfortable for taller & bigger people. The customization made it easy to match the chair depth we know we love. Can’t recommend enough! They even let us switch out the legs to add an extra inch of height.
- Daniel B.Verified BuyerWhat cushion firmness did you choose? MediumWhat sofa depth you choose? 38" - 39"What is your height? 5' 9 to 5' 11"5/21/25What cushion firmness did you choose? MediumWhat sofa depth you choose? 38" - 39"What is your height? 5' 9 to 5' 11"ReviewingMerced High Back Corner Wedge Large SectionalRated 5 out of 5 starsLove This Couch!
I recently purchased a custom couch from What A Room, and I couldn't be happier with my decision. From the moment it was delivered, this couch has been a perfect addition to our living space.
The most impressive aspect is how perfectly it fits our room - not too big, not too small, just right! What A Room allowed us to custom tailor both the size and specifications to exactly match our needs, which was invaluable for our uniquely shaped living area.
Comfort-wise, this couch is simply divine. The cushions provide the perfect balance of support and softness, making it ideal for everything from movie nights to afternoon naps. Everyone in the family gravitates toward it now!
Perhaps the most relieving feature is the stain protection. As a family that tends to spill things often (we're a bit clumsy!), knowing that our beautiful new investment is protected gives us peace of mind. We've already had a few close calls with drinks and snacks, but cleanup has been a breeze.
The quality of craftsmanship is evident in every detail, from the sturdy frame to the impeccable stitching. I can tell this will be a piece that lasts our family for many years to come.
If you're in the market for new furniture, I wholeheartedly recommend What A Room. Their customization options, quality construction, and thoughtful features like stain protection make them stand out from other furniture retailers.
- HillaryVerified BuyerWhat cushion firmness did you choose? MediumWhat sofa depth you choose? 42" - 43"What is your height? 5' 6" to 5' 8"9/22/25What cushion firmness did you choose? MediumWhat sofa depth you choose? 42" - 43"What is your height? 5' 6" to 5' 8"ReviewingMerced Corner SectionalRated 5 out of 5 starsLove our L shaped sectional
So comfortable, high quality fabric, and Gordon was such a help with making sure it would fit and look just right in our room!
- Danielle W.Verified BuyerWhat cushion firmness did you choose? FirmWhat sofa depth you choose? 42" - 43"What is your height? Over 6' 5"6/17/25What cushion firmness did you choose? FirmWhat sofa depth you choose? 42" - 43"What is your height? Over 6' 5"ReviewingMerced High Back SofaRated 5 out of 5 starsLoooooong time to delivery. Worth the wait.
Couldn’t decide between Joybird, Room+Board, and a few others. But after reading many threads on Reddit, we determined What A Room would be our best bet for longevity and price point (not ready to drop $10k on a couch yet). We buy a new couch for $2k every 2-3 years and it’s annoying how terribly saggy they become. We are skinny people so it’s really just poor quality, not a weight issue. No pets no kids either. Wasn’t sure which one to get but decided on the Merced because of its high back. My husband is 6’8”. We customized our couch even further than the standard options — we added tufting to ours. It was a little more in depth process because they had to add padding. Customer service was very responsive though and willing to make our ideas come to life. We got the 86” width, 24” seat depth (42”), contessa ebony fabric, firm seat cushions, one long bench seat cushion. We opted to not have back seat cushions because it would’ve been redundant to add tufting to the interior frame and the back cushions. It included two firm accent pillows in the same fabric. The couch is amazing. Worth every penny and worth the wait time. We ordered on 4/12/25, got a shipping notification on 5/9/25, and was delivered on 6/3/25. Delivery took a ridiculous amount of time because it came from CA to Memphis and the white glove service they used had to send the couch to NC before going all the way back to AR to then TN. They also delivered it at like 7:30AM. lol. They said it takes a long time…
WAWhat A Room6/19/25Thank you so much for your thoughtful review! We’re so glad to hear you had a great experience with our custom sofa process and that our team was able to address any issues quickly and at no charge. We strive to provide a wide variety of options to suit every need, and it’s wonderful to know you’re happy with both the quality and service. We appreciate your recommendation and look forward to working with you again in the future!